Heat pumps are going into Manchester homes fast — NHSaves rebates pushed thousands of installs across the city in the last few years. But installs outpaced service capacity, and plenty of shops that installed them won't repair them. We will. Cold-climate ducted systems, hybrid setups over existing furnaces, all major brands.
New England winters expose weak installs: defrost cycle faults that ice over outdoor units, refrigerant charge problems from rushed commissioning, and reversing valve failures that leave you with AC in January. Manchester's older electrical services also produce voltage-related board failures we see regularly.
A heat pump blowing lukewarm air at 15°F usually has a diagnosable fault — not a design flaw. We test charge, defrost operation, and controls, then quote the actual repair upfront.
Possibly — if backup electric heat is running constantly, the heat pump side may have a fault (charge, defrost, or controls). That's exactly the kind of diagnosis we do.
Light frost that clears in defrost cycles is normal. A unit encased in ice is not — it means the defrost cycle is failing and needs service before the coil or fan is damaged.
Yes — most of our heat pump repair work is on systems installed by other companies.
Schedule service or call — same-day and next-day appointments available.